Driver Terms & Conditions
Last updated: 2026-10-25
These terms apply to drivers who drive trips for Mayon Cabs, whether in a Mayon-operated vehicle or a partner vehicle, and use the Mayon Driver app.
1. Eligibility & documents
- A valid driving licence for the vehicle class (with badge where required), Aadhaar and a recent photo are mandatory. Police verification may be required.
- Documents must be kept valid; expired documents mean trips can't be assigned.
2. Trips & the driver app
- Keep your status Online only when you can take trips. Accept or hand back an assigned trip promptly so the office can reassign it.
- Reach the pickup point on time, record the true starting and closing odometer readings, and enter tolls and parking exactly as paid.
- Keep the app open during a trip so your live location is shared with the customer and the office.
3. Conduct & safety
- Be courteous, wear clean attire, and never drive under the influence of alcohol or drugs.
- Follow traffic laws and speed limits. Do not use the phone while driving except hands-free navigation.
- Do not ask customers for extra money beyond the fare shown in the app. Do not take Mayon customers' trips privately.
- Report accidents, breakdowns or customer disputes to the office immediately.
4. Payments & settlement
- Collect the amount shown in the app and mark how it was paid (cash/UPI). Settlement of collections, commission or salary follows the agreement signed with Mayon Cabs.
- Earnings in the app are a record of trips completed and amounts collected; the settlement statement from the office is final.
5. Suspension
- Mayon Cabs may suspend or remove a driver for unsafe driving, misconduct, fraud (including false odometer or toll entries), repeated no-shows or invalid documents.